Information About COVID-19

Mason Health Updates as of 09/21/2023

Planning for a visit to Mason Health?

• Visiting Hours: 8 a.m. to 8:30 p.m. Please enter at the Mason General Hospital Main Entrance. After hours, please use the Emergency Department entrance. NOTE: All visiting hours/guidelines are subject to change depending on communicable disease trends in the community, capacity, and/or individual patient’s medical and social needs or special circumstances at the discretion of staff.
• Masking is recommended if you have symptoms of respiratory illness. Masking and handwashing are recommended measures to prevent the spread of illness.
• If you have questions about COVID symptoms, please contact your provider's office.
• Speak to your provider or pediatrician about COVID vaccinations.

Visitor Guidelines:

Visiting Hours:

• Visiting Hours: 8 a.m. to 8:30 p.m. Please enter at the Mason General Hospital Main Entrance. After hours, please use the Emergency Department entrance. NOTE: All visiting hours/guidelines are subject to change depending on communicable disease trends in the community, capacity, and/or individual patient’s medical and social needs or special circumstances at the discretion of staff. Please check here for the most up-to-date visiting hours and restrictions.

• Medical Records - Patients are asked to call ahead of time to request information. If you must visit Medical Records in person please call first and remain in your vehicle. Someone will bring the requested information to you.
• Get department or office contact information from the Directory on our Visit Us page.

If you are experiencing fever, cough, sore throat or shortness of breath or have concerns about exposure to COVID-19, it is very important to call contact your physician's office before visiting the hospital or clinic.

If you need to access Mason Health's Emergency Department for respiratory symptoms, please wear a respiratory mask as soon as arriving and continue wearing throughout your visit.

We also urge you to stay home from school or work if you feel sick. Wash your hands frequently with soap and water and avoid touching your eyes, nose and mouth.

• Es Seguro Recibir Atención: Conozca a los Proveedores: Dr. Ben May, DO. Learn about safe care practices at Mason Health in this Spanish video catered to our Hispanic patients. Click HERE.
• Sharon Reclusado, RN, and Lacy Eveland, RN discuss safety measures at Mason General Hospital. Click here to view the video.

In response to COVID-19, Mason Health has launched telehealth visits! Visit our Telehealth page under Services to learn more about scheduling phone and video consultations with a primary care, behavioral health and specialty care providers.

Mason Health has cancelled all community meetings and groups that meet at Mason General Hospital, Mason Clinic and Mason Clinic Hoodsport Primary Care until further notice.

The Mason General Hospital Foundation Auxiliary Gift Shop will be closed until further notice.

The Foundation and Development Office and Learning Center are open by appointment only.

The Medical Records office is open, but patients are encouraged to call for their records ahead of time. If arriving in person, please remain in your vehicle and call for assistance. Someone will bring your requested information to you.

The Business Office/Patient Accounts Office is open and patients arriving in person are encouraged to call first and adhere to all safety precautions while on Mason Health property.

Get department or office contact information from the Directory on our Visit Us page. Thank you for understanding and please be safe and well!

• Centers for Disease Control and Prevention COVID-19
• Washington State Department of Health COVID-19
• Mason County Public Health

If you have questions that cannot be answered by referencing the resources above, call the Washington DOH Corona Virus Hotline at (800) 525-0127 and press #.