Hannah Norton

Norton grew up in Shelton, graduating from Shelton High School in 2008. She worked as a daycare teacher in Olympia for three years before deciding to go back to school to become a medical assistant.

Norton attended South Puget Sound Community College. During her studies, she completed a five-week externship program at MGH Olympic Physicians. Mason Health offered her a job during the second week of the program. She started in 2016.

Norton worked as a medical assistant at both Olympic Physicians and Mountain View Women’s Health Clinic before moving into Mason Clinic with the Olympic Physicians team in June 2021. During the summer 2021 rollout of Mason Health’s new electronic medical system, Norton took it upon herself to help providers across multiple specialties, upstairs and downstairs at Mason Clinic, update their settings so the transition could be smooth for her coworkers and patients.

“I like helping people, and I like working here because it’s like a family,” she said. “It’s awesome getting to know patients and their families, and them getting to know you, or being with a woman throughout her whole pregnancy and then seeing the baby. Being the medical assistant, you set the tone for the whole appointment, so I try to make it as positive as possible.”