MASON HEALTH BIRTH CENTER RECEIVES EXCELLENCE IN HEALTHCARE AWARD
Release Date: Apr 18, 2025
SHELTON, WA – The Birth Center at Mason General Hospital was recently recognized as a 5-Star Award Winner in inpatient OB/GYN services for scoring in the top 10 percent nationally in Overall Hospital Rating by PRC, a leader in the healthcare intelligence space.
The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and/or physician alignment and engagement based on surveys of patients.
“It is an honor to recognize Mason Health with this Excellence in Healthcare Award for the Birth Center’s deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Mason Health has shown their commitment to making Mason General Hospital a better place to work, a better place to practice medicine, and a better place for patients to be treated.”
Mason Health’s Birth Center at Mason General Hospital had more than 1,400 visits in 2024, helping 354 babies come into the world. In the past year, the department has prioritized prenatal care through new programs like the Blue Band Initiative for preeclampsia awareness and TeamBirth, a collaborative process which bolstered the autonomy and decision-making ability of persons giving birth in Washington state. TeamBirth was launched in partnership with the Washington State Hospital Association.
“It is an incredible honor to receive this distinction among other Birth Centers across the nation, mostly because it means our patients feel heard and well cared for,” said Birth Center Director Kris Gaa. “We want all of our birthing families to know their safety and birth experiences are our top priorities. The nurses in the Birth Center are there because they love supporting families through one of the most intimate and meaningful periods in their lives.”
To learn more about the 2025 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCExcellence.com.
PRC, a leader in the experience management space, is taking experience solutions to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. PRC’s proprietary healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCExcellence.com.
Mason Health, Public Hospital District No. 1 of Mason County is ISO 9001 Quality Management System certified by Det Norske Veritas (DNV) and is a licensed and accredited acute care hospital with a level four emergency trauma designation. Mason General Hospital and Mason Clinic are ENERGY STAR® certified and Mason Health is the recipient of one Practice Greenhealth Environmental Excellence Award, three Partner for Change Awards, two Greening the Operating Room Awards and the Making Medicine Mercury Free Award. To learn more about Mason Health’s sustainability efforts, visit https://www.masonhealth.com/about/sustainability-environmental-stewardship. There are more than 100 physicians on staff in 19 specialties. For more information or to find a health care provider, visit www.masongeneral.com. To learn more about DNV, visit www.dnv.com/healthcare.
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Kris Gaa, Birth Center Director